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Core Operations

Front Office

Welcome Every Guest with Confidence and Automate Hotel Front Office Operations

The heart of daily hotel operations. Kwentra’s cloud front desk pms gives your team an intuitive workspace for individual and group reservations, fast check-ins, and automated room assignments, ensuring every guest is welcomed smoothly without operational bottlenecks.

Front Office screenshot
What you get

Built to Automate Hotel Front Office Operations and Reduce Manual Entry by 80%.

Front Office in Kwentra

Individual & Group Bookings

Streamlined Reservation Management

Handle complex individual and hotel group booking workflows effortlessly. Robotic Process Automation fetches tour operator rooming lists straight into the PMS, saving hours daily and eliminating human error.

Fast & Flexible Check-In & Check-Out

Paperless Guest Arrivals

Eliminate front desk queues with fast digital check-in, online pre-check-in, ID and passport scanning, and digital registration cards. Guests enter their own data, so the record is accurate for marketing and repeat stays.

Smart Room Assignment

Automated Preference Matching

Automatically assign rooms based on real-time availability, housekeeping status and personalised guest stay preferences.

Automated Daily Reporting

Complete Operational Visibility

Gain total transparency across daily operations with automated daily financial reports and an automatic night audit reconciliation system.

Book your demo and see Kwentra in action.

One seamless system for reservations, revenue and guest experience — built for the real operational dynamics of your hotel.